There you have it, all the letters.
The tower lights now blink meekly in the field behind us, everything seems to be working correctly - lights, bulbs, switches, and once again there is peace in the land.
11.21.2006
And the final letter - where all was fixed (Letter 8)
Dear Greg,
Thank you for the heads up concerning the tower lighting. It seems that there are now a couple of flash heads that are significantly brighter than the rest, even at night. These flash heads have new transformers which cause the units to burn a bit brighter, but even so the ones in question are excessively bright. I have a tower crew on site today to test for proper switching of the day and night intensity. They are also going to climb and further investigate the flash heads in question.
Again, I apologize for the inconvenience this is causing. I will update you all when I receive more information. Thank you for your understanding!
Jack
Thank you for the heads up concerning the tower lighting. It seems that there are now a couple of flash heads that are significantly brighter than the rest, even at night. These flash heads have new transformers which cause the units to burn a bit brighter, but even so the ones in question are excessively bright. I have a tower crew on site today to test for proper switching of the day and night intensity. They are also going to climb and further investigate the flash heads in question.
Again, I apologize for the inconvenience this is causing. I will update you all when I receive more information. Thank you for your understanding!
Jack
And even though we thought it was fixed. . .it wasn't . . .and Greg wrote another Letter. . . (Letter 7)
Dear Mr. Clear Channel Guy,
My name is Greg, and I am a citizen with frontage to your tower, here in Weld County. I really appreciate you responding so quickly to our concerns with your tower.
I assume that the tower equipment has been replaced by now, and this is why I am writing. In the past, with the old equipment, as well as when you were having crews dim the towers manually, the lighting was bearable and comfortable at night. With the new equipment, that I am assuming has been replaced, the lighting is not as bright as it was when the equipment was malfunctioning, but it is still much brighter than it used to be. Now, I don’t want to be a bother to you and your crews, but is it possible for you to send a crew out at night this week to check and lower the brightness level? It is quite bright now at night, and its penetrating our bedroom blinds again, which can make for difficult sleeping conditions. It is also difficult to be in our backyard again at night, since the flashing lights tend to put spots in our vision. When the lighting is dim, as it was in the past, this was not a concern.
I appreciate your time concerning this, and thank you for your response,
Sincerely,
Greg
My name is Greg, and I am a citizen with frontage to your tower, here in Weld County. I really appreciate you responding so quickly to our concerns with your tower.
I assume that the tower equipment has been replaced by now, and this is why I am writing. In the past, with the old equipment, as well as when you were having crews dim the towers manually, the lighting was bearable and comfortable at night. With the new equipment, that I am assuming has been replaced, the lighting is not as bright as it was when the equipment was malfunctioning, but it is still much brighter than it used to be. Now, I don’t want to be a bother to you and your crews, but is it possible for you to send a crew out at night this week to check and lower the brightness level? It is quite bright now at night, and its penetrating our bedroom blinds again, which can make for difficult sleeping conditions. It is also difficult to be in our backyard again at night, since the flashing lights tend to put spots in our vision. When the lighting is dim, as it was in the past, this was not a concern.
I appreciate your time concerning this, and thank you for your response,
Sincerely,
Greg
To which Clear Channel Replied. . .(Letter 6)
Dear Mr. Mayor,
I regret the tower light malfunction, and the hardship it has caused. I have assigned a station engineer to be on site tonight and tomorrow morning to manually switch our tower lights to night pattern and back. This will continue until repairs are made, probably in the next day or two.
The failure was in a custom dual photocell module. The parts are proprietary to the system and difficult to procure. We are in the midst of replacing our entire tower strobe lighting system with a state of the art Flash Technology System. The new system controller is much more reliable, and will remotely notify us when the pattern doesn't switch. This project will be complete by year's end.
Please refer your future concerns directly to me, and I will make sure they are addressed.
Sincerely,
Jack
I regret the tower light malfunction, and the hardship it has caused. I have assigned a station engineer to be on site tonight and tomorrow morning to manually switch our tower lights to night pattern and back. This will continue until repairs are made, probably in the next day or two.
The failure was in a custom dual photocell module. The parts are proprietary to the system and difficult to procure. We are in the midst of replacing our entire tower strobe lighting system with a state of the art Flash Technology System. The new system controller is much more reliable, and will remotely notify us when the pattern doesn't switch. This project will be complete by year's end.
Please refer your future concerns directly to me, and I will make sure they are addressed.
Sincerely,
Jack
11.08.2006
Even I got in on the action. . .(Letter #5)
Thursday night we had gone to bed with the lights flashing brightly, and Thursday morning at about 2:30am Greg, (who has been focusing much energy on this whole lights thing) nudges me on the shoulder to wake me up.
"Christa?" he says.
I make a non-commital noise in reply.
"Am I dreaming, or are the lights a bit dimmer?"
And it was at that point that I decided something needed to be done about these lights as me waking up every few hours or so with Greg to judge the latest brightness wouldn't be helpful for my work career.
Or, for that matter, our marriage. So I wrote this letter to Clear Channel Communications after being given the run-around on their phone system as I tried to lodge a complaint:
Dear Sir or Madam,
I am writing to complain about the flashing lights just east of my home in Savannah subdivision in Frederick, Colorado. Since these lights have been changed a little over a week or so ago; their bright, strobe-like lights are keeping my husband and me awake at night as the light penetrates through our blinds and curtains. It is completely ridiculous how bright these lights are at night, and we've been forced to sleep in our guest bedroom on the western side of the house on workday nights to escape the 'disco fever' atmosphere created in our bedroom by this tower.
I would request that you do something about this immediately. I can't imagine that this is zone-compliant considering how close this tower is to residential property. The sooner these lights go back to being normal in the evening, the sooner I can sleep in my bedroom. If this were in your backyard, you'd be pretty inconvenienced as well.
Additionally, I tried to lodge a complaint via telephone, but was given the run-around twice by your automated voice system before being hung-up on. That is also ridiculous. I would suggest you change that system to be more customer-friendly for complaints that need to be lodged about your electronics.
Thank you for your attention to this matter.
Sincerely,
Christa
"Christa?" he says.
I make a non-commital noise in reply.
"Am I dreaming, or are the lights a bit dimmer?"
And it was at that point that I decided something needed to be done about these lights as me waking up every few hours or so with Greg to judge the latest brightness wouldn't be helpful for my work career.
Or, for that matter, our marriage. So I wrote this letter to Clear Channel Communications after being given the run-around on their phone system as I tried to lodge a complaint:
Dear Sir or Madam,
I am writing to complain about the flashing lights just east of my home in Savannah subdivision in Frederick, Colorado. Since these lights have been changed a little over a week or so ago; their bright, strobe-like lights are keeping my husband and me awake at night as the light penetrates through our blinds and curtains. It is completely ridiculous how bright these lights are at night, and we've been forced to sleep in our guest bedroom on the western side of the house on workday nights to escape the 'disco fever' atmosphere created in our bedroom by this tower.
I would request that you do something about this immediately. I can't imagine that this is zone-compliant considering how close this tower is to residential property. The sooner these lights go back to being normal in the evening, the sooner I can sleep in my bedroom. If this were in your backyard, you'd be pretty inconvenienced as well.
Additionally, I tried to lodge a complaint via telephone, but was given the run-around twice by your automated voice system before being hung-up on. That is also ridiculous. I would suggest you change that system to be more customer-friendly for complaints that need to be lodged about your electronics.
Thank you for your attention to this matter.
Sincerely,
Christa
To which Greg, somewhat appeased, replied. . .(Letter #4)
I really appreciate it. Thank you so much for getting back to me.
They are pretty obnoxious. You think Flatirons is bad, I saw it from Surrey Ridge coming into South Denver on Saturday night. I was blown away.
I appreciate you and the town working towards a solution. That’s all I am looking for.
Thank you Mr. Mayor. I appreciate your attention in this matter.
Greg
They are pretty obnoxious. You think Flatirons is bad, I saw it from Surrey Ridge coming into South Denver on Saturday night. I was blown away.
I appreciate you and the town working towards a solution. That’s all I am looking for.
Thank you Mr. Mayor. I appreciate your attention in this matter.
Greg
To which the mayor replied. . .(Letter #3)
Greg,
I am sorry that you have felt that we are not responding appropriately. We have been told that the FCC is the body that should be contacted. I know staff is working on other angles to this problem. I too am bothered by it and observed the towers at Flatirons Mall on Friday night. I agree this is unacceptable and is a community issue as does the staff.
We will continue to look at how I and the town can respond and get help with this. I thank you for your interest and I will be in touch with you once I know more.
Eric E. Doering
Mayor, Frederick, Colorado
I am sorry that you have felt that we are not responding appropriately. We have been told that the FCC is the body that should be contacted. I know staff is working on other angles to this problem. I too am bothered by it and observed the towers at Flatirons Mall on Friday night. I agree this is unacceptable and is a community issue as does the staff.
We will continue to look at how I and the town can respond and get help with this. I thank you for your interest and I will be in touch with you once I know more.
Eric E. Doering
Mayor, Frederick, Colorado
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